Frequently Asked Questions

BNatura's philosophy is rooted in a deep reverence for Mother Nature. We believe in reclaiming our innate well-being by living in profound harmony with the planet. We are an invitation to rediscover balance, gratitude, and health through our thoughtfully crafted natural products.

Our commitment goes beyond our products. We focus on ethical sourcing, supporting local artisans, and ensuring our entire supply chain minimizes environmental impact. Our "Make One Change" pledge is an invitation to customers to join us in this journey toward a more sustainable future.

Yes, our unwavering promise is purity. We meticulously select materials like sustainably sourced bamboo, organic cotton, and pure cast iron, ensuring every product is free from synthetic fibers, plastics, and harmful chemicals. Our mission is to promote a healthier home and a healthier you.

Caring for cast iron is simple and ensures it lasts a lifetime! After each use, wash it with warm water and a stiff brush (avoid harsh soaps). Dry it thoroughly and apply a thin layer of cooking oil to the surface to maintain its seasoning. Avoid putting it in the dishwasher.

Our organic cotton is grown without the use of toxic pesticides, synthetic fertilizers, or genetically modified organisms (GMOs). This is not only better for the environment and the farmers, but it also results in a softer, more durable, and hypoallergenic fabric that is gentle on your skin.

Many of our products, especially our home decor and serveware, are lovingly handmade by skilled artisans. We believe in celebrating traditional craftsmanship and supporting local communities, which adds a unique touch to every item you purchase.

We accept a variety of secure payment methods, including all major credit and debit cards, net banking, and popular digital wallets. Your payment information is always safe and encrypted.

We aim to process and ship all orders within 2-3 business days. Delivery times may vary depending on your location, but you can typically expect your order to arrive within 5-7 business days. You will receive a tracking number via email once your order has shipped.

We want you to be completely happy with your purchase. If for any reason you are not satisfied, you can return or exchange the product within 14 days of receiving it, provided it is unused and in its original packaging. Please see our full return policy for more details.

We are dedicated to treading lightly on the planet. Our packaging is always plastic-free, using materials that are recyclable, compostable, or reusable. We carefully choose our packaging to ensure your products arrive safely while minimizing environmental impact.

The pledge is an easy way to start your sustainable journey. Simply look around your home for one item—a plastic toothbrush, a synthetic sponge, or a chemical cleaner—and replace it with one of our natural, eco-friendly alternatives. Every small change makes a big difference!